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01332 862740

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Terms and Conditions

Standard delivery

Our standard delivery uses Royal Mail second class or equivalent and we aim to have your delivery with you within four/five working days. Need something more urgently? contact us and we will do our best to help. If you haven’t received your order, please get in touch and we will track it for you and update you as soon as possible.

Where we ship to

We can only ship to addresses within the UK and are therefore unable to sell or ship to addresses outside of these areas.

This is due to sales restrictions so unfortunately we can not to bend the rules.

Returns

We are happy to accept returns on items that have been unopened returned within 14 days, upon our receipt of goods we will confirm by email where provided. Refunds will then be issued 7 working days of receipt of goods.

General

Goods will be posted by standard second class service or equivalent. For orders under £65.00 a flat rate delivery charge of £3.75 will be charged.

In accordance with Consumer Contracts Regulations formally The Distance Selling Regulations you have the right to cancel your order or return goods, unused, in the original packaging, within 14 days of receiving these goods. To cancel, please email jac@tiptophairdesign.co.uk

Costs of postage and packaging to return goods to be met by the buyer. On receipt of returned goods when despatched by the seller (Tip Top Hair Design), or upon cancellation before despatch by the seller, the seller will refund the price paid by the buyer for these items.

These rights are in addition to any other legal rights of buyers including the Sale of Goods Act.

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